Block fraud before bad actors even have time to make an unauthorized orders on stolen credit cards.
Sell age restricted goods.
ID verification gives you the peace of mind + evidence to prove age compliance for age restricted goods.
We take care of storing your customer's identities so you can export what you need to prove compliance in one click.
Handle high risk orders.
Verify high risk or expensive orders to protect your store from costly chargebacks.
A.I. driven identity verification
Real customer ID verification on autopilot
Real ID is the only Shopify app that uses A.I. to verify the authenticity of your customer's Drivers Licenses, Passports or other government-issued documents.
Real ID securely and instantly captures your customers IDs through their mobile phone and displays their photos and authenticity scores right within your store's admin area.
Self reporting age popups are not compliant anymore. Real ID helps keep your business compliant with the 2020 Prevent All Cigarette Trafficing (PACT) Act by capturing the necessary ID photo to prove customer age and identity.
ID document capture
Your customer uploads their ID document with a secure connection using their mobile device.
The high resolution photo of the ID document is verified for its authenticity within seconds.
Real ID supports dozens of ID documents from hundreds of countries.
The customer takes a headshot photo with their mobile device.
This photo is compared against the ID document for maximum security.
Instant Results to Shopify or WooCommerce
Your customer and order are tagged in Shopify or WooCommerce to show they have completed ID verification. You're clear to fulfill!
Your customers photos and verification scores are visible directly in the app as well.
Choose when verification is required
Control when ID verification is prompted during the customer journey.
Enforce ID verification to view your store's website, or require it before or immediately after checkout.
No code required for enabling any ID verification flow.
Set your risk thresholds
Fine tune when ID checks are required based on your risk mitigation needs. Choose from requiring ID verification based on:
- Total order price exceeds threshold
- Shipping and billing address mismatch
- Order contains specific products
- Order has a medium or high risk level
- Local deliveries
- Specific payment gateways
Tightly integrated into Shopify or WooCommerce
Real ID will automatically add tags to your orders & customers during each step in the ID verification flow.
Giving you complete oversight of each customers ID verification status during the purchasing journey.
Bring your own brand
Customize the theme, branding & content of your ID checks.
Automatically populate the order ID, customer's name in the email, ID check itself or in the post-checkout experience's content.
Capture Signatures too
Do you need signatures for your orders for compliance reasons?
We have you covered. Your customers will be able to easily sign for their orders right with their mobile phone during the ID verification process.
Signatures will be available to view and download in the app dashboard.
I have been selling online for over 20 years and Real ID is one of the best tools to help prevent fraud I've used.
Plus it cuts down on customer service cost, provides me with better and more info and I am sure it will help us cut down even more on fraud.
This is an extreme value.Brothers with Glass
Simple and easy to use. The fact that it doesn't mess with your website's code upon installation is a big deal.FX Syndrome
Worked perfectly, amazing customer service. Trustworthy. So happy with this!Serses